Returns & Exchanges
At Heritage, we stand by the quality of our craftsmanship and offer a 30-day window for returns or exchanges on all unworn, original-condition garments. We aim to ensure your timeless pieces fit perfectly and meet our rigorous standards of sartorial excellence.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack the items in their original packaging, ensuring all designer tags and hygiene seals remain intact and attached.
Attach the Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.
Drop Off and Track
Hand your package to the designated courier service and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing